This policy explains what content is permitted in iTala and how concerns are handled. It applies to everyone who creates, enters, uploads, edits, views or reports content. It forms part of the iTala Terms of Use.
1. Content covered by this policy
This policy covers, among other things:
- league, season, team and tournament names and settings;
- player, coach, manager, official and scorekeeper names and roles;
- jersey numbers, attendance, lineups, scores, statistics, standings and game events;
- typed venues, notes and other text;
- team logos and sponsor images or logos;
- sponsor names, promotions and destination links; and
- reports, correction requests and communications about content.
2. Core rules
Content submitted to iTala must be:
- related to legitimate basketball administration, participation, scorekeeping or viewing;
- accurate to the submitter's knowledge and corrected when a material error is identified;
- submitted with all necessary privacy, publicity, copyright, trademark and contractual rights;
- limited to information reasonably needed for the relevant feature; and
- appropriate for a general sports audience that may include young people.
3. Personal information
Do not submit another person's personal information unless they have been given appropriate notice and you have their consent or another lawful and documented authority. A league's public website, social-media page or printed programme does not by itself prove that information may be copied into iTala.
Do not place the following in a roster, venue, notes field, image or other publicly readable record unless iTala expressly provides an appropriate protected field and the use is lawful and necessary:
- home addresses or private venue details;
- personal telephone numbers or email addresses;
- full dates of birth, government identifiers or account credentials;
- medical, disability, safeguarding or disciplinary information;
- financial information;
- precise live location or travel plans; or
- other information that could reasonably expose a person to identity theft, harassment or physical harm.
4. Content about minors
A youth league must be administered by an authorised adult. Before entering identifiable information about a minor, the league must obtain permission from the parent or legal guardian, or establish another lawful basis, and provide any notice required by applicable law. The league administrator must retain reasonable evidence of that authority.
Use the minimum information needed. Prefer a first name, initials or an approved display name where a full legal name is unnecessary. Do not upload a minor's photograph or publish identifying venue information without specific permission. Never submit safeguarding, medical or private contact information about a minor.
5. Images, logos and intellectual property
You may upload or display an image or logo only if:
- you created it and own the necessary rights;
- the owner has authorised its use in iTala; or
- applicable law clearly permits the particular use.
Permission to administer a team does not automatically include permission to reproduce a league, school, club, sponsor or photographer's logo or image. Permission from a photographer also may not cover the image rights or privacy of people shown. Keep written evidence of the permissions applicable to official logos, sponsor material and identifiable photographs.
6. Sponsor content and external links
Sponsor content must:
- be authorised by the sponsor and accurately identify any commercial relationship;
- use a working destination controlled or approved by the sponsor;
- not make false, deceptive or unsubstantiated claims;
- not promote illegal goods or services, real-money gambling, sexual services, tobacco, recreational drugs, weapons, hate or exploitation; and
- be suitable for the league's participants and audience, including minors where applicable.
Sponsor material must not suggest that Apple, Google or iTala endorses a sponsor unless that statement is true and specifically authorised.
7. Prohibited content
Do not submit, link to or use iTala to distribute content that:
- is unlawful or facilitates unlawful conduct;
- is threatening, harassing, bullying, hateful, discriminatory or deliberately humiliating;
- sexually exploits or endangers a minor, or sexualises a minor in any way;
- contains pornography, graphic violence or other material unsuitable for a general sports audience;
- reveals private, confidential or sensitive information without authority;
- infringes copyright, trademark, publicity, privacy or another person's rights;
- impersonates another person or falsely claims authority or affiliation;
- fraudulently alters scores, statistics, eligibility or results;
- is spam, malware, phishing, scraping or an attempt to compromise the service;
- promotes real-money betting or uses personal or performance data for unauthorised betting, profiling or surveillance; or
- otherwise creates an unreasonable risk to a person, league or the service.
8. Accuracy and disputed basketball records
Good-faith scorekeeping mistakes are not policy violations. League owners and scorekeepers should correct verified errors promptly. A disagreement about a referee's decision, league rule or official result normally belongs with the relevant league and is not decided by iTala. We may assist with correcting the data displayed by the service but do not act as a competition appeals body.
Deliberate falsification, retaliation, impersonation or repeated refusal to correct clearly false personal information may result in moderation or loss of access.
9. How to report content
You may report content by either of these methods:
- select Report Content from the relevant league, team, player, game, image or sponsor screen where that option is available; or
- email hanna@itala.fyi or harold@itala.fyi.
Please include:
- the league, team and affected content;
- the type of concern;
- a short explanation and the correction or outcome requested; and
- how we can contact you if more information is needed.
Do not send passwords or unnecessary identity documents. We may request proportionate evidence of identity, parental authority, ownership or permission when it is reasonably necessary to decide a request. Anyone may report an urgent safety concern without creating an account.
10. Review and moderation
We assess reports based on the content, context, available evidence, these policies and applicable law. We may consult the relevant league administrator or rights-holder. Depending on the concern, we may:
- take no action where no violation is established;
- correct, anonymise, hide, restrict or remove content;
- disable an image, sponsor card, link, role or creation code;
- warn a user or require proof of authority;
- remove a scorekeeper or administrator from a league;
- suspend or terminate an account that is abusive or repeatedly violates this policy;
- preserve evidence needed for a legal, security or safety purpose; or
- refer a matter to a league, platform provider, rights-holder, regulator or law-enforcement authority where appropriate or legally required.
Serious risks involving a minor, credible threats, exposed credentials or sensitive personal information may be actioned immediately. Other reports will be handled as promptly as reasonably possible. We may not be able to disclose confidential, security-sensitive or legally restricted details about an investigation.
11. Blocking abusive users and repeat violations
A league owner should promptly remove a person's league role when access is no longer authorised. iTala may suspend an account or revoke access where necessary to prevent abuse. Attempts to evade a suspension by creating another account, using another code or directing another person to act on the suspended user's behalf are additional violations.
12. Corrections, removal and appeals
A person identified in content, their authorised representative, or a relevant rights-holder may request correction, anonymisation or removal. You do not need an iTala account to make a request. Privacy requests are also handled as described in the Privacy Policy.
If content you submitted is removed or your access is restricted, you may ask us to reconsider by emailing the addresses below with the relevant league or content, the decision, and any supporting information. Repeated, abusive or substantially identical requests may be limited.
13. Records and cooperation
League administrators should keep reasonable records showing their authority and permissions, including the person who authorised the league, the relevant season, participant or guardian notices, and licences for official logos and sponsor material. Do not upload those records into a public roster or notes field. Provide them only through a secure method if they are reasonably requested.
14. Changes to this policy
We may update this policy as the service, law or safety needs change. We will update the date at the top and provide reasonable notice of a material change. The version in effect when content is submitted applies to that submission, while ongoing display and conduct are subject to the current policy to the extent permitted by law.
15. Contact
Hanna Abejo Santos and Harold Abejo
hanna@itala.fyi
harold@itala.fyi
If someone is in immediate danger, contact the appropriate local emergency service first. iTala is not an emergency reporting or safeguarding authority.